Notifications based on emails in the data
We have 50 service desks placing orders for customers around the country.
We want to monitor those orders for data quality errors and notify the desk leaders of any fails which occur on an hourly basis during the working day.
Currently each notification email address has to be typed in manually, so even though the desk leaders' emails are in the data - I cannot use them and have to manually maintain the notifications.
Is it possible for a workflow to trigger an 'on fail' event and pass email address data to the notification so that I always use the current and correct email address and do not have to manually maintain them separately from the data ?
(Aperture version 220.127.116.11)