Re-run Track Issue list?

James T Sidebotham
James T Sidebotham Contributor
in General

Hi. I have a workflow that validates a file and sends failing rows to an Issue list. I have made that workflow reusable and can supply source when executed.

I have another workflow that uses the same source data, but does some transformation to correct data anomalies. The final step in that workflow is to execute the first workflow, but supplying it with the cleansed data. I would expect the Issue list to be updated to show data is repaired, but I am not seeing that.

Any pointers? Thanks

Comments

  • Ivan Ng
    Ivan Ng Administrator
    edited September 3

    Hello James,

    Not much details to work with but can I confirm that this is what you're trying to achieve:

    1. Workflow 1 validates the source data, and has the Track Issue step linked to the failing rows to capture Issues to the Issue list.
    2. Workflow 1 is made reusable (with "Can supply source when executed' and 'Must be supplied' checked (see example below
    3. image.png
    4. Workflow 2 uses the same source data, has transformations to correct the data anomalies.
    5. At the end of workflow 2, the Reusable workflow is attached (see example below)
      image.png

    Is my understanding correct? If so, can I enquire how was the initial list of issues captured? Was workflow 1 executed first? If there the initial list is created from another workflow, can you check if the Origin field in the Track Issue step is populated? If yes, it means that that Value and the Record ID will be unique identifier for the issues created. And if the Track issue step in Workflow 1 has a different Origin, you will not be able to resolved due to the mismatch.

  • James T Sidebotham
    James T Sidebotham Contributor

    Hi Ivan, yes you captured the process correctly. I went back, deleted the issue list and tried again, and confirmed it ran ok this time. Perhaps it was a timing issue last time I tried, or maybe the 'Origin' field might have caused the result. Either way, looks OK now, and thanks for confirming.

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