Issues with Dev Environment Post-Upgrade

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HussainSyed
HussainSyed Member
in General

I'm reaching out to address some critical issues we've been encountering with our Dev environment following the recent upgrade. After the upgrade to the latest versions, we've been experiencing difficulties that are hindering our work.

our current versions:

Aperture Data Studio: 2.13.7

Find Duplicates: 3.10.2

Specifically, we've been noticing recurring warnings in the logs, such as:

2024-03-25 21:38:09,006 WARN c.e.d.m.MatchServiceManager [MatchLicenseMonitor] Unable to connect to Find Duplicates server using URL

These warnings have been appearing consistently after 16:00, indicating a potential issue that requires attention.

As a result of this, the service goes unresponsive and we have to restart Experian services on Dev, to login to the portal and resume work.
I have sent email to support team already and included you in cc. @Ian Hayden .
Kindly respond when you get time.

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  • Ian Hayden
    Ian Hayden Experian Super Contributor
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    Hi @HussainSyed. There is a rare bug in 2.13.7 which has the possibility to deadlock resources, meaning you cannot run workflows or drill down to datasets or the jobs view. This will be fixed in the next release due in a few days.

    The match error you see may be related to that.

    Please install the imminent release and let us know if you see any additional problems.

    Thanks,

    Ian

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