Unable to connect port from the aperture data studio server

Uma
Uma Member
edited March 14 in Administration

Hi Team,

We have installed the aperture Data studio and Find duplicates in to the two different servers.We have enabled the port 446 to connect the application through firewall.But when we tried to connect the application, the connectivity is getting refused and the port is not supporting.

powershell Test-NetConnection server ip address -Port 446
WARNING: TCP connect to (serveripaddress : 446) failed

ComputerName :
RemoteAddress :
RemotePort : 446
InterfaceAlias : Ethernet
SourceAddress : 10.67.1.20
PingSucceeded : True
PingReplyDetails (RTT) : 0 ms
TcpTestSucceeded : False

So can you please let me know if anything needs to be configured to enable the port.

Comments

  • Henry Simms
    Henry Simms Administrator
    edited March 14

    Are you able to connect to Data Studio successfully via http(s)://localhost:446 from the server where Data Studio is installed?

    Also, we sometimes see issues where a port does not allow web socket connections. Are you able to connect to the API docs endpoint (also served by Data Studio but does not use websocket):

    • http(s)://<server ip>:446/api/docs/index.html

  • Uma
    Uma Member

    Hi Henry,

    I can connect 446 from the server after adding the port number. when i tried to enable find duplicate server, from workflow steps,am getting the below warning.

    Can you please confirm how to update the find duplicate port.

    image.png

  • Henry Simms
    Henry Simms Administrator
    edited March 18

    Based on the "License not found" error, I think your Data Studio instance is communicating with the Find Duplicates server successfully, but is failing the license check (if the connection had failed completely the error would be "Invalid remote URL").

    You can check your licensed features by clicking the "profile" icon > About Aperture Data Studio:

    image.png

    Then click "Show detailed license info" and you should see something similar to:

    image.png

    If your Find duplicates feature is not showing as "Licensed", please reach out to your Experian Data Quality account manager.

    Another option for checking that the Find Dupes server is accessible and licensed is to browse to the Swagger REST API spec:

    http://<find dupes server hostname or IP>:8080/swagger-ui/index.html

    Executing the /system endpoint will return license information

  • Uma
    Uma Member

    Hi Henry,

    The license is getting expire only by end of next year.But when we tried to test the find duplicate through settingsàcommunicationàworkflows, we are getting the below error.So could you please help us to resolve the find duplicate testing issue.

    image.png

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