Harmonizing step setup
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Hi there,
I was trying to create a priority on the harmonizing step to choose an email based on a score but it's not working. I checked everything to see what's wrong but couldn't find anything, can you help me? I am using the same rules on other fields for example to choose the most recent phone and address on the interaction date field and it's working well. Any ideas?
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Best Answer
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When I've had problems with score based priority before, its been because the score column's datatype wasn't what I expected. If it's supposed to be a numeric value, it may actually have Alphanumeric datatype. Try converting to number in a transform step before the Harmonize.
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Answers
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Hey Henry,
That was spot on, all fixed now!
Thanks a lot
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