Why do I still see a warning even after the license is refreshed successfully?

Shreya
Shreya Member
in Support

Hi,
I upgraded Experian Aperture Data Studio from 2.14.14 to 3.1.12 and Find duplicates from 3.12.1 to 3.14.7.
We already had upgraded to cloud licensing and added necessary changes to connect to the license entitlement that enabled to refresh the license successfully before the upgrade.

However, post upgrade I am seeing warning as in the image even when the license is getting refreshed successfully.

image.png


What additional step is required to resolve this warning?

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Best Answer

  • Josh Boxer
    Josh Boxer Administrator
    Answer ✓

    Hello, this looks exactly as it should do with everything working correctly.

    The number 13 days will reduce only if Aperture is not able to automatically refresh the license. If this continues happening then you will then start getting in-app alert messages once there are 5 or fewer days remaining.

    I will pass this on as the alert icon might be confusing here, when everything is as expected.

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